vacancies in Egypt Senior Technical support Engineer - MILLENSYS وظائف مصر


Jobs in Egypt"Senior Technical support Engineer - MILLENSYS" - مطلوب للعمل "Senior Technical support Engineer - MILLENSYS" - vacancies in Egypt-Senior Technical support Engineer - MILLENSYS-وظائف فى مصر - career in Egypt - فرص عمل فى مصر

Resolve customer and partner technical support issues through phone, web meetings,

email and other channels

Help team members in resolving support tickets and troubleshooting by acting as point of

escalation for difficult/advanced technical support issues.

Identify and highlight best practices in support and contribute to a knowledgebase of

articles

assist colleagues in knowledge and skills development in relation to PACS\RIS field.

provide a structured, informative and enjoyable support experience with timely and

clear communication

develop strong relationships with clients, partners and co-workers.

interact productively with sales people and the development team

listen to customers and partners and understand their goals.

articulate technical information in a manner that is suited to the customer or partner who has requested assistance.

Provide first and second-level telephone Technical Support wherever required.

Be available for after-hours telephone support.

Provide support, guidance and assistance to Junior Technical Support Engineers.


Job Details

Posted Date: 2022-01-10
Job Location: Port Said, Egypt
Job Role: Engineering
Company Industry: Healthcare, other

Preferred Candidate

Career Level: Mid Career

Jobs in Egypt Senior Technical support Engineer - MILLENSYS career in Egypt - vacancies in Egypt
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Jobs in Egypt Senior Technical support Engineer - MILLENSYS - career in Egypt Senior Technical support Engineer - MILLENSYS - vacancies in Egypt-Senior Technical support Engineer - MILLENSYS -Jobs in Egypt - وظائف مصر - vacancies in Egypt

Senior Technical support Engineer - MILLENSYS

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