Jobs in Egypt"Senior Technical support Engineer - MILLENSYS" - مطلوب للعمل "Senior Technical support Engineer - MILLENSYS" - vacancies in Egypt-Senior Technical support Engineer - MILLENSYS-وظائف فى مصر - career in Egypt - فرص عمل فى مصر
Resolve customer and partner technical support issues through phone, web meetings,
email and other channels
Help team members in resolving support tickets and troubleshooting by acting as point of
escalation for difficult/advanced technical support issues.
Identify and highlight best practices in support and contribute to a knowledgebase of
articles
assist colleagues in knowledge and skills development in relation to PACS\RIS field.
provide a structured, informative and enjoyable support experience with timely and
clear communication
develop strong relationships with clients, partners and co-workers.
interact productively with sales people and the development team
listen to customers and partners and understand their goals.
articulate technical information in a manner that is suited to the customer or partner who has requested assistance.
Provide first and second-level telephone Technical Support wherever required.
Be available for after-hours telephone support.
Provide support, guidance and assistance to Junior Technical Support Engineers.
Job Details
Posted Date: | 2022-01-10 |
Job Location: | Port Said, Egypt |
Job Role: | Engineering |
Company Industry: | Healthcare, other |
Preferred Candidate
Career Level: | Mid Career |
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Jobs in Egypt Senior Technical support Engineer - MILLENSYS - career in Egypt Senior Technical support Engineer - MILLENSYS - vacancies in Egypt-Senior Technical support Engineer - MILLENSYS -Jobs in Egypt - وظائف مصر - vacancies in Egypt
Senior Technical support Engineer - MILLENSYS